Present from north to south of the Brazil, Aegea Saneamento e Participações S.A. serves more than 89 million people in 890 cities. Attentive to innovation, the units in Pará and Piauí have begun using Imply® Self-Service Terminals. Together, Aegea Águas do Pará and Aegea Águas do Piauí serve around 7.5 million people in 350 municipalities with water supply and sanitary sewage services.
The equipment goes beyond facilitating service: it acts as a link between the concessionaire and the consumer. Distributed in strategic and easily accessible locations for the population, such as local businesses and public agencies, the Imply® Self-Service Terminals feature intuitive usability and a functional layout. The Self-Service Terminals include a handset and camera to facilitate service through voice and video calls. In addition, several services are available, such as bill issuance, reporting leaks and water shortages, checking requests, opening service tickets, among others.
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Presente em mais de 125 países, a Imply desenvolve soluções integradas que modernizam operações e geram valor. Conte com a segurança de quem é líder em inovação para impulsionar o seu negócio.
Imply® Self-Service Terminals boost operational efficiency and modernize customer service
With advanced technology, a high level of customization, and robust design, the Imply® Self-Service Terminals are consolidated as a strategic solution for scaling services. They maximize service delivery for brands seeking operational efficiency, queue reduction, and continuous improvement of the user experience. Fully adaptable to the needs of each operation, the equipment intelligently integrates software, hardware, and visual identity, ensuring agility, security, and usability.
The Imply® management platform enables real-time monitoring, remote configurations, and access to detailed reports. This provides greater control, data-driven decision-making, and process optimization. With additional options for assisted operation, technical support, and proactive maintenance, the solution ensures high availability and reliability for high-traffic environments.
Imply® Self-Service Terminals are ideal for organizations that want to modernize their services, reduce operational costs, and raise service standards. Contact Imply® and discover how to develop a customized solution for your business.
Enhance the possibilities of offering service and support to your customers. Visit https://imply.com/engb/self-service-terminals/ and find out more.
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