Corsan Reaches 2 Million Accesses with Imply® Self Service Kiosks
The Imply® Self Service Kiosks installed in 185 cities by Companhia Riograndense de Saneamento (Corsan) have already assisted the residents of Rio Grande do Sul, a state in Brazil, over 2 million times. This is the number of accesses the 215 service kiosks and 41 ticket management systems have had since the partnership began in 2021.
In total, more than USD 1.6 Million have been transacted through the kiosks. The most sought-after service was Simplified Invoice (duplicate bill), with over 1.2 million accesses. Following that, scheduling of in-person services, debt installment, and leak reporting were the most requested services at the kiosks. In total, there are 23 services available at the Self Service Kiosk.
The numbers consolidate a partnership that was already a success: Corsan and Imply® working together to provide quality and efficient service to the people of Rio Grande do Sul. “Our commitment is to ensure our customers have an even more convenient experience accessing the services offered. In this regard, the self-service kiosks play a fundamental role as an accessible and efficient technology. The implementation of these kiosks not only facilitates the use of our platform but also raises the standard of convenience for users, becoming indispensable in enhancing their interaction with our services,” highlights Marcos Jung, Customer Relationship Manager at Corsan | Aegea.
Imply® Offers Customized Solution and Cutting-Edge Technology
Imply® Self Service Kiosks are the perfect choice for businesses seeking agility and efficiency in user service, just like Corsan. Reducing lines and wait times is one of the main advantages of the units, ensuring a better experience and customer satisfaction.
All equipment is developed with cutting-edge technology, high durability materials, and quality finishing, resulting in a modern and functional design. Additionally, the entire system is customizable for each business, from the software to the kiosk branding. The system is tailored to provide services in a highly efficient, practical, and intuitive manner.
With simple touches on the screen, users can access the functions of the kiosks, which can include: sales, orders, registrations, payments, inquiries, information, services, customer service, printing, card issuance, and much more. Customization is key, ensuring that the product meets your specific needs.
Our management platform allows real-time access monitoring, remote configurations, and usage reports, ensuring ease in operation control. Optionally, we also offer complete operational solutions, including monitoring, proactive support, and maintenance, to ensure the highest level of compliance and availability.
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Learn More: Self Service Kiosks | Imply® Technology
