Celesc optimizes services with Imply® Self-Service Kiosks
Seeking to modernize its operations and make public services more accessible, Celesc decided to innovate with the installation of dozens of Self-Service Imply® Kiosks in 49 municipalities in the state of Santa Catarina, Brazil. Created in 1955, Celesc is one of the largest companies in the Brazilian electricity sector, being the largest in the State of Santa Catarina.
The terminals were developed by the Imply® Group to facilitate the access of the population of Santa Catarina to the services offered by Celesc. Thus, the Imply® Self-Service Terminals serve to streamline, approximate and simplify services, as well as, for example, issuing a second copy, issuing a discharge receipt, requesting reconnection, among others.
In addition, there is the possibility of remote service, in videoconference format. Through self-service technology, public services will become easier, faster and more accessible to the population of Santa Catarina.
Imply® Self-Service Kiosks Solutions
The Imply® Group develops customized solutions to innovate management, optimize performance and automate processes. Therefore, to learn more about the Self-Service solutions we develop, visit: https://imply.com/engb/self-service-terminals/