Quality, Warranty & Compliance

At Imply®, we understand that our clients demand the highest standards of excellence. That’s why we adopt the best global standards, practices, and controls for quality and security. Our processes and products are continuously audited and certified to ensure performance, reliability, and compliance with the highest international requirements.

Certifications that demonstrate our commitment to excellence:
✅ ISO 27001 – Information Security Management System
✅ ISO 9001 – Quality Management System
✅ PCI DSS – Payment Card Industry Data Security Standard
✅ AWS Partner – Certified Amazon Web Services Partner
✅ GDPR Compliance – General Data Protection Regulation

Why is choosing an ISO 27001 Certified provider strategic?
In a world increasingly impacted by cyber threats, hacker attacks, and data breaches, the risks to your reputation, operations, and user security have grown significantly. According to the 2025 Palo Alto Networks Report, 86% of cyber incidents recorded in 2024 directly affected organizations’ credibility, in addition to causing substantial financial losses.
In this context, relying on a trusted partner is essential to protect your assets and ensure peace of mind across all operations.

Imply® reinforces its commitment to excellence by achieving the prestigious ISO 27001 Certification, one of the most demanding and globally recognized standards in information security. This certification is held by a select group of technology companies worldwide, underscoring Imply®’s credibility and high compliance standards.

Benefits for your company when choosing Imply®:
🔒 Advanced protection for your company’s sensitive data, processes, and clients
⚠️ Significant risk reduction at all levels
🛡️ Safeguards your reputation and strengthens trust in your brand

Compliance – Ombudsman

Imply®’s Compliance Program is characterized by continuous actions to prevent, detect and correct acts of fraud, corruption, deviations, irregularities and illegal acts. In this sense, its function is to promote organizational integrity and compliance, ensure compliance with laws, norms, policies and internal rules. Therefore, any situation that indicates a violation of ethical principles, policies, rules, laws and regulations, or any other improper conduct, must be recorded. Above all, we guarantee protection to the whistleblower’s identity and the inviolability of the channels. Registration can be done through our secure and reliable communication channels, by email: ouvidoria@imply.com

Quality Policy

Develop, produce, market and provide innovative services in the areas of Information and Entertainment, reflected in the commitment of continuous improvement of the effectiveness of the Quality Management System, customer satisfaction and applicable requirements. (01/26/2018 V 1.2)

Factory Warranty

Our unparalleled commitment to quality ensures that every product we create is designed, engineered, manufactured and tested with one goal in mind: your complete satisfaction. That’s why our Factory Warranty gives you the confidence of knowing that your product will provide you consistent high quality and the ultimate performance. Access our Warranty Terms below. We offer customized warranty plans on most projects to give you the peace of mind needed for high value purchases. The optional plan will be prepared and tailored to your specific needs upon request and prior to purchase. For more information, please contact our Team to find out how we can create a plan that works for you!

Product Warranty Terms and Conditions

Africa, America, Asia, Oceania: Click here
European Union (EU): Click here
Imply® Blue Line Bowling - Official Bowling, Bowling Café, MiniBowling: Click here
Imply® Green Bowling and Red Bowling Lines - Official Bowling, Bowling Café, MiniBowling: Click here

Software Licensing Agreement

Click here to download our Software Licensing Agreement