Government of Minas Gerais digitizes services with Self Service Kiosks in 42 cities
The Government of the State of Minas Gerais, in Brazil, has been committed to modernizing public services. To keep up with technological advancements, new Imply® Self Service Kiosks have been made available in 42 municipalities. The installation of the equipment, with 237 services available, expands the partnership initiated in 2020 with the technology company.
The hardware and software were custom-developed by Imply® to meet the needs of the state of Minas Gerais. In 2023 alone, more than 4.6 million services were performed at the Terminals.
“It is very gratifying to see how technology is contributing to the modernization of services and the improvement of experiences. We are committed to continuing to support the Government of the State of Minas Gerais and other organizations in their digital transformation journeys, offering agile, efficient, and innovative solutions,” says Tironi Paz Ortiz, CEO of Imply®.
The main services offered are:
• Request for the first and second copy of the identity card, with issuance of the bill and payment of the fee;
• Access to various transit services from the State Traffic Management Coordination (CET-MG), such as issuing and paying fees, fines and services, scheduling first habilitation exams, renewing the driver’s license, adding a category, checking vehicle status, checking driver points, and more;
• Access to various water and sanitation services, such as the second copy of the bill, negative certificate, consultation of paid bills, consumption history, and others;
• Issuance of criminal background certificates;
• Scheduling blood donations;
• Scheduling various services at state units.
The project makes the state a reference in innovation and efficiency in public service, as well as demonstrating a commitment to innovation and the well-being of the population. The improvement of services provided to residents, combined with the technological quality developed by Imply®, provides faster and more efficient experiences.
Learn more about the Self Service Kiosks: Self Service Kiosks | Imply® Technology